Return Policy

Return Policy

You have the right to cancel your order within 14 days of receiving it, without giving any reason. After cancellation, you have another 14 days to return the product. You will then be refunded the full order amount, including shipping costs.

Only the costs for returning the item from your home to the online store are at your expense. These costs are approximately €7,25 (143 ZAR) per package. For exact rates, please check the website of your chosen courier.

If you exercise your right of withdrawal, the product must be returned with all supplied accessories and – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at support@zuvore.com. We will refund the amount due within 14 days after you have notified us of your return, provided that the product has been returned in good condition.